Frequently Asked Questions
Everything you need to know about our handcrafted furniture and services.
What is the standard lead time for custom furniture orders?
Since our couches and selected furniture pieces are handcrafted in our local factory, lead times typically range from 6 to 8 weeks, depending on the specific fabric and design chosen.
Do you offer delivery across South Africa?
Yes, Coricraft provides a professional delivery service to most areas within South Africa. Delivery fees are calculated based on your location and the volume of the items purchased.
Can I choose my own fabric for a Coricraft couch?
Absolutely. We offer a wide range of high-quality fabrics and genuine leathers. You can visit any of our showrooms to view our swatch books and customize your piece to suit your home decor.
What is your return policy for online purchases?
If you are not completely satisfied with your purchase, you can return it within 14 days of delivery, provided the item is in its original condition and packaging. Please note that custom-made items may be subject to a handling fee.
How should I care for my leather furniture?
To maintain the quality of your leather, we recommend regular dusting with a soft cloth and using our approved leather care kits. Avoid direct sunlight and harsh chemicals to prevent fading or cracking.
What payment methods do you accept?
We accept all major credit cards (Visa and Mastercard), EFT payments, and offer flexible financing options through partners like Mobicred and PayJustNow.